| Booked | Shipment created; label or waybill generated. | Same day | Wait; tracking may need a few hours to sync. |
| Pickup Scheduled | Pickup arranged; courier will collect. | 0 to 24 hrs (business days) | Sender: keep parcel ready and labelled. |
| Picked Up | Courier has physically collected the parcel. | Same day | No action; watch for the next scan. |
| Manifested / Waybill Generated | Official tracking number assigned. | Same day | Save the number; track without spaces. |
| Received at Origin Branch | Parcel reached the first local facility. | 0 to 24 hrs | No action; dispatch is usually next. |
| Dispatched from Origin / Departed | Left the origin facility for a hub. | Same day to 1 day | None; transit underway. |
| Arrived at Hub / Inbound to Hub | Reached a sorting hub en route. | 1 to 3 days | None; expect re-dispatch. |
| In Transit | Moving between facilities or hubs. | Hours to 5 days | If 48+ hours at the same place, check the official site. |
| Arrived at Destination Hub | Reached the city or area hub near you. | 1 to 3 days from origin | Prepare for delivery soon. |
| Out for Delivery | With the delivery agent for doorstep delivery. | Same business day | Keep phone on; keep COD ready. |
| Delivery Attempted | Agent tried but could not deliver. | Same day | Confirm details via official channels. |
| Delivered | Parcel delivered; POD recorded. | Same day | Verify recipient and POD details. |
| Undelivered – Consignee Not Available / Address Issue | No one available, or address mismatch. | Same day | Share landmark and an alternate number. |
| Hold at Branch / Hold for Pickup | Kept at facility for self-pickup or instruction. | 1 to 3 days | Visit with ID; confirm timing. |
| Misrouted / Re-routed | Went to the wrong facility; correcting now. | +1 to 3 days | Monitor; contact if no change in 48 hrs. |
| Delay – Weather / Network / Operational | Delay due to external conditions. | 24 to 72 hrs (typical) | Wait and recheck updates. |
| Damaged / Shortage (Exception) | Damage or missing contents flagged. | On detection | Take photos; report officially. |
| RTO Initiated / Returned to Sender | Returning to origin or sender. | 3 to 10 days | Coordinate re-ship or refund with sender. |
| Cancelled | Shipment cancelled by sender or system. | Before pickup or dispatch | Ask sender for next steps. |
| Payment Due / COD Pending | COD amount must be paid at delivery. | At delivery | Keep cash or UPI ready; take receipt. |